I have worked retail and realize how some companies push you, but this is ridiculous! I wanted a peaceful shopping experience. If I want help, I will ask! I finally placed my items on a random rack (sorry!) and exited before the sales lady returned. You lost my business at that store. What a shame, since it is so close to my house.
I use to shop here often but I feel like they quality of the close doesn't hold up with how expensive they can be
I had found a few items online, and decided to check them out in the store. I have been to other Maurice stores, but never to this one. I am a mom with small children, so getting out to enjoy a nice shopping experience is far and few between. The minute I walked into the store, a young lady was on me. I am expecting a nice welcome, etc., but this was a very rehearsed convo. I knew right away all of the tactics that she was going to try. She walked away and I picked up a tank top and sweater. Within seconds she happened to be walking by me looking busy, and commented on how I am picking up such cute items. It was a plain tank top and a plain sweater. Obviously not high on the cute scale. A few minutes later she returned with a scarf - which did not match the sweater or tank, and then she felt funny because she came running over like she found the best accessory. I once again told her I was just shopping and was not going to be long. Another moment, and she was back with something else to show me & commenting on my items (still same tank and sweater).
A clerk by the door hounded every customer with questions "what are you shopping for?" Then when I wanted to try something on items a clerk in the middle of the story yelled to me, "can I get your name! Can I get your name! Can I get your name at the door!?. " NO YOU Don't need shoppers names who want to try and clothes!!! To intrusive!!!!!!!!
Normally, I have very good experiences, however, the last time I visited the store, the girl who checked me out insisted I update my card to the new one, I hadn't received the new credit card for my existing line of credit. The way she was talking, it sounded like she wanted to update my account to get a new card. Instead she opened a new line of credit even though the card I had would have worked (I straight up asked her if my card was deactivated after the transaction and she told me no, it is still active and would have worked). I now have a hard inquiry on my credit for 2 years and it took a huge toll. She was an older lady and as soon as I pay off the car, I will not be going back to this location.
Love Maurices! Always a fun upbeat environment!
Maurices is a US Clothing Store based in Grandville, Michigan. Maurices is located at 3166 44th Street,Space C2, Grandville, MI 49418, USA.
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