Slow service, even though my packages are just drop off boxes. Definitely understaffed for the traffic it gets in the busy hours. The staff they do have though are very kind and understanding, but for some reason, some of the customers are not so.
Horrible costumer service. The lady here was so rude and had no desire to help. I went in with my 2 kids looking to send out a package which I've never done before. She wouldn't tape it up or write out my label for me so I had to hold my kicking yelling toddler while trying to write out a simple label. Awful service!!! I'd suggest going to the walker post office instead.
Never had a bad experience with the Grandville post branch.
I must be dealing with different people than the ones the others have experienced...
I run a business from home so I'm sending out packages every week through this post office. They (I've dealt with 2 middle aged ladies and 1 middle aged man multiple times) are always very nice and always chat with me while getting my packages ready. All of my packages have been dealt with in a professional manner. I was sort of shocked when I noticed such low ratings! Would recommend going here to mail out packages. I come in with a smile and leave with a smile.
Grandville post office has always been friendly and nice try Jenison if you want to see poor customer service! PakMail charges additional fees on top of the stand shipping rates. Priority mail is also a great option the mail carrier pick up the package at your door and you can create the labels on line works great for me on lines on free boxes also delivered to your door great for eBay!
United States Postal Service is a US Post Office based in Grandville, Michigan. United States Postal Service is located at 2939 Wilson Ave SW, Grandville, MI 49418, USA.
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